Team Service

Careful Service, Worry-free Guarantee.

As a professional coal mine comprehensive mining equipment manufacturer and seller, we always believe that products with children are just the beginning of cooperation, and perfect service is the key to winning customers' long-term trust. We are not only committed to providing high-performance and high-reliability comprehensive mining products, but also focus on building a "full-cycle, all-round, all-weather" service system.


1. Pre-sales technical support.

We have an experienced team of engineers who can deeply understand the working conditions of customers' mines and provide customized equipment selection, system matching suggestions and technical solutions. Whether it is the system deployment of new mines or the transformation and upgrading of old equipment, we can provide you with the best solution path.


2. Efficient supply guarantee.

With our own production base, standardized manufacturing process and strict quality control system, every piece of equipment shipped out of the factory can stand the test. At the same time, we are equipped with sufficient spare parts inventory and flexible logistics distribution solutions to respond to customer needs as soon as possible without delaying production progress.


3. 24/7 after-sales service.

We have established a 7×24-hour after-sales service response mechanism. Once we receive fault feedback or technical support needs, we will dispatch technicians for remote guidance as soon as possible to minimize downtime and reduce production losses.


4. Training and operation guidance.

To ensure the efficient operation of the equipment, we provide detailed training services after the equipment is delivered, covering equipment operation, maintenance, safety precautions and other contents, so that operators can master the essentials of use.


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Service is not a slogan, but a responsibility.

We understand that the coal mining industry has extremely high requirements for the reliability and safety of equipment. Therefore, we always take "quick response, precise service, and continuous guarantee" as the company's service purpose to build a solid backing for the safe and efficient production of coal mining enterprises.


If you need to know more service details, please feel free to contact us. We will inject a steady stream of power into every one of your work with professionalism and sincerity.


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